how to contact columbia sportswear

How to Contact Columbia Sportswear

Are you a loyal Columbia Sportswear customer who has questions or concerns about their products? Do you need help with an order or want to provide feedback to the company? If so, you might be wondering how to get in touch with Columbia Sportswear. In this article, we will provide you with all the information you need to contact the company, including their phone numbers, email addresses, and social media handles.

1. Overview of Columbia Sportswear

Columbia Sportswear is a well-known outdoor clothing and gear company that was founded in 1938 in Portland, Oregon. They offer a wide range of products, including jackets, pants, footwear, and accessories that are designed for outdoor and casual use. The company is known for their innovative technologies, such as Omni-Shade sun protection and Omni-Heat thermal reflective insulation.

2. Phone Numbers

If you need assistance from Columbia Sportswear, you can reach out to them by phone. They offer different phone numbers for different locations and purposes. For customer service inquiries in the United States, you can call 1-800-622-6953. If you are calling from outside the United States, you can find a list of their international phone numbers on their website. If you need help with a warranty claim, you can call 1-800-622-6953, extension 4.

3. Email Addresses

If you prefer to contact Columbia Sportswear by email, you can do so by sending a message to their customer service team at customerservice@columbia.com. If you have a question about an order or want to provide feedback, you can send an email to orders@columbia.com. If you have a question about a warranty claim or need to submit evidence for a claim, you can email warranty@columbia.com.

4. Live Chat

Columbia Sportswear also offers a live chat option on their website for customers who prefer to communicate that way. To access the live chat, go to the Columbia Sportswear website and click on the chat icon in the lower right corner. You will be connected with a customer service representative who can assist you with your question or concern.

5. Social Media

If you are active on social media, you can also contact Columbia Sportswear through their social media handles. They have a presence on several popular platforms, including Facebook, Twitter, Instagram, and LinkedIn. You can send them a direct message, tag them in a post, or comment on their content to get their attention. Keep in mind that social media is not always the most efficient way to get help with a specific issue, as it is public and other users may see your message.

In conclusion, there are several ways to contact Columbia Sportswear if you need assistance. You can call them, email them, use their live chat feature, or reach out to them on social media. Whichever method you choose, be sure to provide as much information as possible to help the customer service representative handle your issue quickly and effectively. Columbia Sportswear values their customers and is committed to providing excellent service, so don't hesitate to reach out if you need help.