does craft sportswear offer returns for store credit

Craft : Your Go-To Provider for High-Quality Athletic Wear

As an active individual, it's crucial to invest in high-quality athletic wear. Such garments should be comfortable, functional, and stylish enough to make you look and feel good, no matter what activity you engage in. This is where Craft comes in; they offer a wide range of sportswear for different types of sports, including running, cycling, skiing, and triathlon. But what happens if you aren't satisfied with your purchase? Let's dive into Craft 's return policy.

What is Craft 's Return Policy?

Craft has a 30-day return policy that allows customers to return items in their original form and packaging within 30 days of purchase for a refund or store credit. Items must be unworn, unwashed, and in their original packaging, including tags and labels. Any items returned incomplete or damaged will not be accepted. Moreover, some items are not eligible for return, such as customized products, seamless underwear manufacturer, and face masks.

How Do You Initiate a Return at Craft ?

If you're not satisfied with your Craft purchase, you can return it within 30 days by following these simple steps:

Step 1: Contact Craft 's customer service team by email, phone, or chat to initiate the return process.

Step 2: Provide your order number and the item(s) you wish to return.

Step 3: Once you receive confirmation from the customer service team, prepare your package by securely repacking the item in its original packaging along with all tags and labels.

Step 4: Write your order number on the package and ship it to the designated address provided by the customer service team.

Step 5: Wait for the package to be delivered and processed. Once received, Craft will assess the returned item(s) and issue a refund or store credit accordingly.

What Happens If I Want a Store Credit?

If you decide to return an item(s) for store credit, Craft will provide you with a gift card that you can use to purchase any other product(s) of your choice. Please note that store credit does not have an expiration date, and it can be used at any time.

Is There a Limit to How Many Times I Can Return Items to Craft ?

Craft does not have a set limit to how many times a customer can make a return. However, they reserve the right to refuse a return if they believe there is suspicious activity or if the customer is repeatedly returning items. If you are unsure about a purchase, please contact their customer service team for assistance before placing your order.

In Conclusion

Craft is committed to providing high-quality athletic wear that meets your needs and expectations. They understand that sometimes a customer may not be satisfied with their purchase, which is why they have a 30-day return policy for refunds or store credit. By following the above steps, you can return an item(s) and receive a refund or store credit. So, shop with confidence knowing that you can return your purchase if necessary.

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